nothing has changed here for months now:
[wp_cart_display_product description="" item_number="4122"
name="blah blah"
price="30.00" ]

maybe i updated the plugin recently? i am using Version 5.2.6

suggestions?

• This topic was modified 4 minutes ago by edwardsmark.
• This topic was modified 4 minutes ago by edwardsmark.

Thank you for reaching out to us, we are here to help.

We require further information to investigate the issue you reported. The plugin does not currently enforce a maximum length on the refund reason field.

We would like to take a further look at the logs. If you have our plugin’s logging feature enabled, you can retrieve these logs from the path:
Access the WooCommerce > Status > Logs section, and proceed to choose the most recent “woocommerce-paypal-payments” file associated with the date of the failed refund. Please provide those log entries on our PrivateBin. After uploading, send us the link, so we can review them in detail.

Lastly, we also require your most recent system status report. Please follow these steps to share your system status report with us:

1. Navigate to the WooCommerce / Status section in your site’s admin panel.
2. Click on the Get system report button and then click Copy for support.
3. Paste the report into our PrivateBin.
4. After uploading, please share the link here so we can review the details thoroughly.

Alternatively, to speed up the whole process we suggest you to contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

Best Regards,
Jamie

I am not prepared to post a full profiling output on a public forum, but the summary is:

Braintree SkyVerge .mo Translation – Actual Source Line Numbers

File: wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/vendor/skyverge/wc-plugin-framework/woocommerce/class-sv-wc-plugin.php The Functions and Line Numbers:

Lines 384-395 (approx): load_framework_textdomain()

php

protected function load_framework_textdomain() {
    $this->load_textdomain( 'woocommerce-plugin-framework', dirname( plugin_basename( $this->get_framework_file() ) ) );
}

Lines 395-410 (approx): load_plugin_textdomain()

php

protected function load_plugin_textdomain() {
    $this->load_textdomain( $this->text_domain, dirname( plugin_basename( $this->get_plugin_file() ) ) );
}

Lines 410-438 (approx): load_textdomain() – The hardcoded .mo line

php

protected function load_textdomain( $textdomain, $path ) {
    // user's locale if in the admin for WP 4.7+, or the site locale otherwise
    $locale = is_admin() && is_callable( 'get_user_locale' ) ? get_user_locale() : get_locale();
    
    $locale = apply_filters( 'plugin_locale', $locale, $textdomain );
    
    // THIS IS THE HARDCODED .mo LINE - approximately line 430-435
    load_textdomain( $textdomain, WP_LANG_DIR . '/' . $textdomain . '/' . $textdomain . '-' . $locale . '.mo' );
}

Summary:

The hardcoded .mo extension is in the load_textdomain() method around line 430-435 of class-sv-wc-plugin.php.

To fix it (not recommended): You’d need to change that line to use WordPress’s modern function that auto-detects .l10n.php vs .mo:

php

// Instead of:
load_textdomain( $textdomain, WP_LANG_DIR . '/' . $textdomain . '/' . $textdomain . '-' . $locale . '.mo' );

// Use:
load_plugin_textdomain( $textdomain, false, $path );

The mailpoet sending service appears to be working just fine, and I am happy with it. Thank you for following up.

Thank you

Are you referring to ParcelWILL shipping notifications?

• If yes: you can follow this guide to update the email content (templates, wording, and settings):
  https://docs.parcelpanel.com/woocommerce/notifications/parcelpanel-notifications/
• If you mean the shipping emails sent by WooCommerce (not ParcelWILL notifications): you can manage and customize them via your WooCommerce settings.
  Go to WooCommerce → Settings → Emails, then select the specific email type to review and update the available fields (subject, heading, and other configurable content).

Best Regards
ParcelWILL Support Team
Jessie